Most orders will ship in 2 weeks or less. If we can't meet your "need by" date, we will contact you before processing your order. Shipping charges are an estimated maximum. Some items will have lower shipping costs, in which case your total will be adjusted, and your credit card will be charged the lesser amount. ORDER EARLY, we are not responsible for shipping company delays.
WE ABSOLUTELY DO NOT GIVE REFUNDS DUE TO LATE DELIVERIES. ONCE PACKAGES LEAVE OUR FACILITY, DELIVERY IS OUT OF OUR CONTROL. WE ARE NOT RESPONSIBLE FOR DELAYS OF DELIVERY COMPANIES, WHETHER IT BE UPS, USPS, FEDEX OR ANY OTHERS. If You Have a Deadline, Enter Your "Need By" Date in the Special Instructions Text Box on the Check Out Page.
Need Help Placing Your Order?
Personal Customer Service is Available During the Normal Business Hours of 8:30 a.m. to 5 p.m. Central Time, Monday thru Friday (Excluding Holidays), by calling:
Or You May Email Us Anytime: firstname.lastname@example.org